“Do you know the story of Mr. Wiggle and Mr. Waggle?” Ann Shapiro asked a group of 21 New York City Santas in a March 15, 2021 meeting. Ann is executive director of the Connecticut Storytelling Center founded in 1984 after the success of the annual Connecticut Storytelling Festival.

In her opening example, she used her hands to demonstrate how Mr. Wiggle opens the door to his house (pop), steps outside of his house (pop), and climbs up a hill down a hill up a hill down a hill to find his friend Mr. Waggle. All Zoom-weary eyes zeroed in on her use of sound, facial expression, and enthusiasm.

At various points, she asked Santas to try to communicate with different emotions: sadness, surprise, and anger — so vividly demonstrated by vice president Gary Dreifus of Brooklyn.

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